Privacy Policy

Who we are

Omaha Hot Tubs is the customer-facing name used by Benevita Wellness, LLC. Our showroom is located at 11412 Centennial Road, Suite 300, La Vista, NE 68128.

Information we may receive

You may choose to provide information when you submit a service request or other website form, use website chat, call or text us, visit the showroom, or contact us about a product, purchase, delivery, service matter, or other question. Depending on your request, this may include your name, phone number, email address, service address, spa information, message, photographs or documents you choose to send, and other details needed to respond.

The website, hosting platform, and third-party features may also receive basic technical information automatically, such as an IP address, browser or device type, referring page, pages viewed, and approximate interaction times. We do not intend this description to suggest that every type of technical information is collected in every visit.

How information may be used

We may use information to respond to inquiries; provide sales, delivery, service, and ownership support; schedule or coordinate work; maintain customer and service records; communicate about an existing relationship; operate, secure, and improve the website; prevent misuse; comply with law; and carry out ordinary business administration.

Phone and text communications

If you provide a mobile number or initiate an SMS conversation, Omaha Hot Tubs may use that number to respond to your inquiry or provide service-related communication. Standard message and data rates may apply. Consent to receive text messages is not a condition of purchase where applicable. You may stop SMS communication using ordinary opt-out methods, such as replying STOP, subject to the functionality of the messaging provider. We may still contact you through another appropriate channel when needed to address an active request or business relationship.

Third-party services and embedded content

Some website functions are operated or hosted by service providers. These currently include LeadConnector/HighLevel tools used for forms, chat, customer relationship management, and communications; the Sundance/RAM product catalog embedded on the Hot Tubs page; Wells Fargo financing links; official Sundance resources; and GatherUp or other review functionality that may appear within vendor-controlled catalog content.

The embedded Sundance/RAM catalog may load third-party scripts, analytics, reviews, or other features. Information collected directly by a third-party service is handled according to that provider's own terms and privacy practices. Omaha Hot Tubs does not control those independent practices.

Cookies and similar technologies

Third-party features or embedded content may use cookies, local storage, or similar technologies to operate, remember settings, measure use, prevent abuse, or support their services. This policy does not represent that Omaha Hot Tubs currently operates its own production analytics program. The technologies used by embedded or linked services may change as those providers update their products.

When information may be shared

Information may be shared with service providers that help operate the website, CRM, communications, financing access, customer service, delivery, or service operations. We may also disclose information when required by law, or when reasonably necessary to protect rights or safety, investigate misuse, or protect the website and business. Service providers receive information according to the work they perform and their own applicable obligations.

Financing applications

Financing applications are handled through third-party providers such as Wells Fargo. When you follow a financing link and submit information directly through the provider's secure system, Omaha Hot Tubs does not receive or store the sensitive credentials used in that application unless you separately provide information to us through another channel.

Security and retention

We use reasonable administrative and technical measures appropriate to a small business and rely on established service providers for many website and communication functions. No website, transmission, or storage system can be guaranteed completely secure.

Information may be retained for as long as reasonably needed to respond to a request, provide customer support, maintain business and service records, resolve disputes, comply with legal obligations, or protect legitimate business interests. Retention may also depend on the practices of the third-party services involved.

External links

This website links to websites and services operated by others. Their content and privacy practices are governed by their own policies. Review the applicable provider's information before submitting personal or financial information.

Children's privacy

This website is not directed to children under 13, and Omaha Hot Tubs does not knowingly collect personal information from children under 13.

Updates to this policy

We may update this policy from time to time as the website, business practices, or third-party services change. When material changes are made, the effective date shown at the top of this page will be revised.